How The Design Hutch handles enquiry and booking data.

When you submit the contact form, email directly, or book a consultation, The Design Hutch may collect your name, email address, optional phone number, business name, enquiry details, and any information you choose to share.

This information is used to respond to enquiries, prepare for consultations, scope projects, and provide requested services.

Contact form submissions are validated before being processed. Anti-spam measures may check technical details such as IP address, submission timing, and hidden form fields.

Email delivery may be handled by a third-party email provider such as Resend. If delivery fails, a fallback alert may be sent so the enquiry is not missed.

If you use the booking calendar, Calendly may process the information needed to schedule and manage your appointment.

Calendly has its own privacy practices, so you should review Calendly's policy when booking through the embedded calendar or external booking page.

The website may use lightweight analytics to understand which calls to action, sections, and pages are useful to visitors.

If Google Analytics is enabled, it may collect usage data such as page views, device information, referral source, and interaction events. This helps improve the website and enquiry flow.

The site may use cookies or similar browser storage when analytics, Calendly, or other third-party tools are enabled.

Essential site functionality does not require an account or login.

Enquiry and booking information is kept only for as long as needed to respond, manage project discussions, maintain records, and meet reasonable business or legal requirements.

You can ask for your information to be deleted where there is no ongoing business or legal reason to keep it.

You can ask what personal information is held about you, request corrections, or ask for deletion where applicable.

To make a privacy request, email hello@thedesignhutch.com.

The Design Hutch works with local businesses across South Manchester and Cheshire, as well as remote clients where the project is a good fit.